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Customer reviews of LIV MOTORS

At LIV MOTORS we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 30 customer reviews

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  • 5

    Buying a car made easy during these strange times

    By Euan A on 16 March 2021 | Verified purchase

    Liv Motors made the difficult process of buying a car without seeing it in person very easy, the VW Passat that I viewed online was delivered to my door , serviced and with a full MOT within only a few days. The car is a really clean example and exactly as described and I was kept informed by phone of the progress of the sale. The whole transaction went smoothly and the car was delivered as arranged by a really friendly, efficient and helpful guy. Thanks again.

  • 5

    My new car

    By Anila L on 11 October 2020 | Verified purchase

    Bought my perfect car, Great costumer service , Lovely car , works perfect. Thank you , thank you, thank you .

    Reply from LIV MOTORS on 11/03/21

    Thank you for your custom

  • 5

    Quick stop due to noice on vehicle

    By Clare H on 16 June 2020 | Verified purchase

    Customer service here is very good. Staff very friendly and thorough. Called in on the spur of the moment due to a noice on the vehicle. Diagnostic done fast and all sorted Very happy

    Reply from LIV MOTORS on 11/03/21

    Thank you for your custom , Always a pleasure

  • 5

    Quality experience

    By MArtin M on 02 February 2020 | Verified purchase

    A personal experience in buying a car, who responded to my questions effectively. After-car sales resulted in 1st class support-which is what I needed & was what I got👍.

    Reply from LIV MOTORS on 07/02/20

    Thank you , it has been a pleasure looking after you

  • 5

    A good experience with loads of information.

    By Emma S on 26 December 2019 | Verified purchase

    It was the best experience buying my car at Liv AutoTrader. They served me with an excellent customer service and helped me to choose the right car for myself.

    Reply from LIV MOTORS on 11/03/21

    Thank you for your custom , Always a pleasure

  • 5

    Unhappy experience

    By Anonymous on 11 October 2021 | Purchase not verified

    Be wary when buying a car from this dealer. I had a problem with 2nd gear as soon as I bought the car. It crunches going into gear. If the car is driven very slowly it seems fine. Took it back for them to look at and they said it's the way I'm driving it. I have had a mechanic look at it and I'm told the syncro has gone on 2nd gear and it will need a replacement gearbox because BMW won't sell the part to fix it. I have had to buy a 2nd hand gearbox for £1300 fitted. This has been a problem since I bought the car. I've had other people drive it and all saybthe same thing. Be very wary if you have a problem with a car from this dealer.

  • 5

    Happy Customer

    By harry w on 14 September 2021 | Purchase not verified

    Nice people to deal with, cannot fault their service.

  • 5

    Top customer service

    By Megan R on 09 September 2021 | Purchase not verified

    Amazing customer service and support pre and post purchase! Bought my first great little car from here. Very attentive and it’s obvious they care about their customers experience.

  • 5

    Excellent service

    By Alison B on 07 August 2021 | Purchase not verified

    Excellent experience from LIV motors. There was no pushy sales pitch, I was left to check the car over throughly with the opportunity for questions, then take it on a test drive. Lovely people and a good knowledge of their trade. Would definitely recommend as I had a great experience. And came away with a serviced fab car!!

  • 5

    Quality dealership.

    By Anonymous on 16 May 2021 | Purchase not verified

    Brilliant dealership, very kind people who don’t rush you to make any decisions. I went to view an Audi A3 and the car was exactly as described. Unfortunately, due to personal reasons I decided not to take the car in the end, but the dealership were top class. 5/5

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